Terms and Conditions
Effective Date: 30-04-2025
Welcome to Auqid. By accessing our website or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our services.
Definitions
“Company”, “We”, “Us”, “Our” refers to Auqid.
“Client”, “You”, “Your” refers to the person or entity using our services.
“Services” refers to all e-commerce-related offerings provided by Auqid, including but not limited to store setup, management, design, consulting, and marketing services for Amazon, Noon, and Shopify.
Use of Services
By engaging with our services, you confirm that
- You are at least 18 years of age or have the legal authority to form a binding contract.
- All information you provide is accurate, current, and complete.
- You will use our services for lawful purposes only
You agree not to misuse, reverse-engineer, replicate, or exploit any portion of the website or our service offerings for any unauthorized purpose.
Service Scope
Auqid provides e-commerce services across platforms including Amazon, Noon, and Shopify. The specific services offered to you will be detailed in your selected plan or agreement.
We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.
Client Responsibilities
As a client, you agree to:
- Provide complete and timely information and materials required for service execution
- Maintain responsibility for your own platform accounts (e.g., Amazon, Shopify) and adhere to their policies.
- Respect our project timelines and communication standards.
Failure to cooperate or respond promptly may delay the project or result in termination of the service agreement.
Payments and Fees
All pricing and payment terms will be discussed and agreed upon before the commencement of any project.
- Payments must be made in accordance with the agreed terms
- Late payments may incur penalties or service suspension
- Fees paid for services are non-refundable unless otherwise stated in writing
We may revise our prices at any time, but changes will not affect active service contracts already in place.
Intellectual Property
All materials, strategies, tools, and content developed by Auqid remain the intellectual property of Auqid unless otherwise agreed in writing.
Clients retain ownership of their brand assets, content, and data, but grant Auqid a non-exclusive license to use such materials for the purpose of fulfilling contracted services.
Confidentiality
We respect the confidentiality of your business and data. Any non-public information you share with us will be treated as confidential and will not be disclosed to third parties without your consent, unless required by law.
Limitation of Liability
While we strive to deliver professional, error-free services, Auqid cannot guarantee specific results from platform algorithms (Amazon, Noon, Shopify) or third-party systems
We are not liable for:
- Loss of revenue, data, or profits arising from the use or inability to use our services.
- Platform penalties, suspensions, or terminations due to content or policy violations beyond our control.
Our total liability for any claims arising out of this agreement shall not exceed the amount paid by the client for the specific service
Termination
We reserve the right to terminate or suspend access to our services immediately, without notice, if you:
- Breach these terms
- Engage in fraudulent or unlawful activities
- Fail to fulfill payment obligations